A diagnostic service is a process that a technician must perform to determine the root cause of the drivability problem a customer is experiencing with their vehicle. This requires the use of several sophisticated and expensive testing equipment.
The labor time a technician uses during the diagnostic process is mutually exclusive of the labor time required to actually fix the problem.
Diagnostics are also specific to the problem a customer is experiencing with their vehicle.
Example: if a customer were experiencing a problem with the vehicle hesitating at a specific speed, the diagnostic service would not uncover a problem with the air conditioning not working.
Computer Diagnostic Check:
Keinath Tire has the ability to check all your dash service lights with our new Scan-Tool Computer.